Refund policy
Refund & Return Policy — 14 Days
Thank you for shopping with Barber Supply Depot. To keep our products safe, sanitary, and high quality, we follow the return guidelines below.
Return Window (14 Days)
- Returns are accepted within 14 days of the purchase date.
- Returned items must be new, unopened, unused, and in the original packaging with all accessories included.
Non-Returnable / Final Sale Items
For hygiene and safety reasons, the following items cannot be returned once opened:
- Clipper blades
- Razors
- Used shears/scissors
- Combs, brushes, or tools showing wear
- Any product labelled “Final Sale”
Unopened items from this list may be returned within 14 days.
Defective or Damaged Items
If your item arrives defective or damaged:
- Contact us within 14 days at barbersupppydepot@gmail.com.
- Provide a photo or video of the issue.
- We will offer a replacement or a full refund including original shipping.
We cover return shipping for defective/damaged items.
Return Shipping Costs
- Customers pay return shipping for standard (non-defective) returns.
- We cover shipping for defective/damaged items.
Restocking Fee
A 10% restocking fee applies to non-defective returns.
No fee applies to defective items.
Refund Method
Refunds are issued to the original payment method within 7–10 business days after inspection.
ID Verification (Texas Compliance)
For high-value returns, we may request a photo ID.
Any ID information is securely destroyed within 6 months in accordance with Texas law.
Questions?
Contact us at:
📧 barbersupplydepot@gmail.com
📞 559-997-9008