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Once your order is placed, it usually takes 1-2 business days to process. You will receive a confirmation email once your order is shipped.
Yes, we offer international shipping to many countries. Please note that shipping rates and delivery times vary by destination. You can find more information about international shipping at checkout.
Refund & Return Policy — 14 Days
Thank you for shopping with Barber Supply Depot. To keep our products safe, sanitary, and high quality, we follow the return guidelines below.
Return Window (14 Days)
- Returns are accepted within 14 days of the purchase date.
- Returned items must be new, unopened, unused, and in the original packaging with all accessories included.
Non-Returnable / Final Sale Items
For hygiene and safety reasons, the following items cannot be returned once opened:
- Clipper blades
- Razors
- Used shears/scissors
- Combs, brushes, or tools showing wear
- Any product labelled “Final Sale”
Unopened items from this list may be returned within 14 days.
Defective or Damaged Items
If your item arrives defective or damaged:
- Contact us within 14 days at barbersupppydepot@gmail.com.
- Provide a photo or video of the issue.
- We will offer a replacement or a full refund including original shipping.
We cover return shipping for defective/damaged items.
Return Shipping Costs
- Customers pay return shipping for standard (non-defective) returns.
- We cover shipping for defective/damaged items.
Restocking Fee
A 10% restocking fee applies to non-defective returns.
No fee applies to defective items.
Refund Method
Refunds are issued to the original payment method within 7–10 business days after inspection.
ID Verification (Texas Compliance)
For high-value returns, we may request a photo ID.
Any ID information is securely destroyed within 6 months in accordance with Texas law.
Questions?
Contact us at:
📧 barbersupplydepot@gmail.com
📞 559-997-9008